When performing a shampoo, what is the first step?

Wetting the hair thoroughly is the first essential step when performing a shampoo. This initial action helps to remove any surface dirt, oils, and product buildup from the hair and scalp, which prepares the hair for the application of shampoo. By ensuring the hair is properly wet, the shampoo can later be more effectively distributed, worked into a lather, and rinsed away, thus ensuring a clean and thorough cleansing process.

The other steps, while important in the overall shampooing process, come after the hair has been properly wet. For example, applying conditioner typically follows the shampooing step, and massaging the scalp is usually done once the shampoo has been applied to help in distributing it and enhancing the cleansing experience. Choosing the right shampoo is something that is done before the process begins but does not involve an immediate action during the shampooing itself. Therefore, getting the hair wet is foundational to successful shampooing.